Company: Jieyuan Packaging

Website: ibc-accessory.com

Contact Email: [email protected]

This Privacy Policy describes how we collect, use, store, share, and protect your personal information when you visit our website ibc-accessory.com (the “Site”) and use our services. By accessing or using the Site, you consent to the practices described in this policy.

1. Information We Collect

We collect information you voluntarily provide and information automatically collected when you use the Site.

1.1 Personal Information You Provide

  • Name, company name, job title
  • Email address, phone number
  • Billing/shipping address
  • Inquiry details, quotation requests, order information
  • Any other information you submit via contact forms, live chat, or email

1.2 Automatically Collected Information

  • IP address, browser type, device information
  • Pages viewed, time spent, referring URLs
  • Cookies and similar tracking technologies (see Section 7)
  • Language preferences and geographic location (general)

2. How We Use Your Information

We use collected information only for specific, stated purposes:

  • To respond to your inquiries, quotes, and support requests
  • To process orders, fulfill contracts, and provide products/services
  • To improve website functionality, user experience, and product information
  • To send newsletters or marketing communications (only with your explicit consent)
  • To comply with legal obligations and protect our legal rights

3. Information Sharing & Disclosure

We do NOT sell, rent, or lease your personal information.

We may share your data only in limited circumstances:

  • Service Providers: With trusted third parties (e.g., payment processors, shipping carriers, IT support) who assist our business and are bound by confidentiality agreements.
  • Legal Requirements: When required by law, court order, or government regulation; to protect our rights, safety, or property; or in connection with a merger, acquisition, or asset sale.
  • Business Transfers: In the event of a merger, sale, or acquisition, your information may be transferred as part of the transaction.

4. Data Security

We implement reasonable and industry-standard security measures to protect your personal data from unauthorized access, loss, theft, or alteration. These include encryption, secure servers, access controls, and regular system updates.

However, no electronic transmission or storage is 100% secure. We cannot guarantee absolute security of your data.

5. Data Retention

We retain your personal information only as long as necessary:

  • For order/contract fulfillment: 7 years after transaction completion (tax/legal compliance).
  • For marketing data: Until you unsubscribe or withdraw consent.
  • For inactive user data: We may delete or anonymize outdated records.

6. Your Rights (GDPR / CCPA Compliant)

If you are a resident of the European Economic Area (EEA) or California (USA), you have the following rights:

  • Access: Request a copy of your personal data we hold.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request deletion of your data (“right to be forgotten”).
  • Restriction: Request restriction of data processing.
  • Data Portability: Request transfer of your data to another controller.
  • Objection: Object to processing based on legitimate interests or marketing.
  • Non-Discrimination: We will not discriminate against you for exercising these rights.

To exercise any right, contact us at [email protected]. We will respond within 30 days.

7. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and analyze website traffic.

  • Necessary Cookies: Required for basic site function (cannot be disabled).
  • Analytics Cookies: (e.g., Google Analytics) To measure usage and improve performance.
  • Marketing Cookies: (e.g., Google Ads) For personalized ads (requires your consent).

You can disable cookies via your browser settings. Disabling cookies may limit some site functionality.

8. Third-Party Websites

Our Site may contain links to third-party websites (e.g., payment gateways, industry portals). We have no control over their privacy practices. We encourage you to review the privacy policy of any third-party site you visit.

9. Children’s Privacy

The Site is intended for business users aged 18 and older. We do not knowingly collect information from children under 18. If you become aware of any such data, contact us immediately for deletion.

10. International Data Transfers

Your information may be stored and processed in China or other countries where our servers or service providers are located. We ensure such transfers comply with applicable data protection laws (e.g., GDPR Standard Contractual Clauses).

11. Changes to This Privacy Policy

We may update this policy from time to time. Changes will be posted on this page with a revised “Effective Date.” Your continued use of the Site after changes constitutes acceptance of the updated policy.

12. Contact Us

For questions, concerns, or requests regarding this Privacy Policy or your personal data, contact:

Jieyuan Packaging

Email: [email protected]

Address: No.69 Hengyuan Road, Dantu Industrial Park, Zhenjiang, China